EVGA is recognized through customer loyalty and the highest levels in customer satisfaction. We continuously work
to make sure that each purchase results in a customer for life! This is part of the
EVGA
Difference - known for offering value and performance, as well as top notch customer service.
EVGA is proud to announce the
EVGA Advanced RMA (EAR) Program with all products purchase on or
after
November 1, 2006. To sign up for EVGA Advanced RMA Program all you need to do is register
your product with us and you will have several options to choose from. For more information please visit
http://www.evga.com/ear.
In keeping with our valued ideology, we are pleased to offer our customers the
EVGA Lifetime Warranty
Program.
For our retail Graphics Card and Mainboard products purchased on or after
June 22, 2005, EVGA
will provide a lifetime warranty to the original purchaser of each retail product that the product will not suffer,
in material or workmanship, from any defect that adversely affects the performance of the product. This lifetime
warranty is valid for the life of the retail product, so long as the original purchaser owns the product, based
upon the following conditions:
-
All EVGA Products purchased ON or AFTER November 1, 2006 MUST be registered within 30 days from ORIGINAL DATE
OF PURCHASE to receive full lifetime warranty. (All products not registered within 30 days will ONLY receive
a 1 year limited warranty.)
-
Removal and or Defacing of Serial/Part number sticker(s) on ANY EVGA products WILL void ALL warranties.
-
ALL Defective products sent in for RMA replacement
MUST INCLUDE A COPY OF THE ORIGINAL INVOICE /
RECEIPT. (Products NOT including invoice/receipt will be returned to the customer at customer’s expense.)
-
Lifetime Warranty is for all retail Graphics Card and Mainboard products ending in the part numbers AR, AX, BR*,
BX*, DR, DX, FR, FX, SG, SL, or S2.
* [Replacement products are shipped out as –BR or –BX and will carry the same lifetime warranty that your original
purchase had based on your registration.]
-
There is no physical damage to the PCB, GPU/chipset, or components that are caused by: Damage due to improper
installation, damage during modification of any kind, damage during any type of Aftermarket cooling installation,
and water damage of any kind.
-
All replacement products shipped out for replacement are recertified by EVGA to uphold the quality and guarantee of
our products.
-
All RMA products will require the customer to pay for shipping to EVGA. EVGA will cover all return shipping back for
the RMA replacement with (Ground) Shipping through UPS.*
For full details and other terms and conditions that may apply, please visit:
http://www.evga.com/support/lifetime/default.asp
